Last Updated: September 10, 2025
Website: www.epiqshop.com
Support Email: support@epiqshop.com
1. Who We Are
Welcome to Epiq Global Shop – your go-to destination for trending, high-quality products sourced from trusted global suppliers. As a dropshipping-based online retailer, we work with international partners to bring you unique, useful, and affordable products delivered right to your door.
Our goal is to simplify your online shopping experience while offering you access to an ever-evolving catalog of curated goods — from home essentials and electronics to fashion accessories and personal wellness items.
2. Our Business Model: Dropshipping
We operate on a dropshipping model, which means:
- Products are shipped directly from our international suppliers to you.
- This enables us to offer competitive prices and a broader product range.
- Processing and shipping times may vary based on the supplier’s location and availability.
- You may receive products in separate packages if ordered from multiple suppliers.
We’re committed to being transparent about this model, and we’re here to support you every step of the way.
3. Product Quality & Transparency
We carefully vet and partner with reputable suppliers who meet our quality, packaging, and fulfillment standards. However:
- Slight variations in packaging or product appearance may occur.
- Product descriptions and images on our website are based on information provided by the supplier.
- If you receive a damaged or incorrect item, please contact us within 14 days for a resolution.
If you experience any issues, please contact us at support@epiqshop.com, and we will assist you promptly.
4. Shipping & Delivery
- Standard processing times: 2–5 business days.
- Standard or Estimated delivery: 7–25 business days, depending on your location.
- Tracking information is provided when available.
For more information, please refer to our Shipping Policy page.
5. Returns & Refunds
Customer satisfaction is our priority. If you’re not happy with your order:
- We offer refunds or replacements for defective, damaged, or incorrect items.
- Refund requests must be submitted within 14 days of delivery.
- Due to the nature of our dropshipping model, we do not currently accept due to change of mind.
Please read our full Return Policy for eligibility and instructions.
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6. GDPR & Data Protection Compliance
We are committed to protecting your data in accordance with the Data Protection Regulation (GDPR) This includes.
- Obtaining your clear, informed consent before collecting personal data
- Storing your data securely
- Using data only for specific, stated purposes (e.g., order fulfillment, communication)
- Allowing you to request data deletion, access, or correction at any time
For full details on how we collect, use, and protect your data, see our Privacy Policy
7. Your Privacy Matters
We use cookies and analytics tools (e.g., Google Analytics, Meta Pixel) to improve your experience and understand site traffic. By using our site, you consent to our cookie policy.
Cookie settings can be managed through your browser or via our Cookie Policy page.
8. Ethical Sourcing & Sustainability
We prioritize working with suppliers who adhere to fair labor practices, avoid harmful materials, and engage in environmentally responsible manufacturing. While we are not the product manufacturers, we actively seek ethical partnerships.
9. Accessibility Statement
Epiq Global Shop is committed to digital accessibility for all users. If you encounter any difficulty using our website or accessing content, please reach out to support@epiqshop.com, and we’ll do our best to assist you.
10. Contact Us
If you have any questions, feedback, assistance or concerns regarding this Statement or any other part of our service, please contact us:
Email: support@epiqshop.com
Website: www.epiqshop.com
Thank you for shopping with Epiq Global Shop. We appreciate your trust and are here to make your online shopping experience smooth, secure, and satisfying.