Revised Date: September 10, 2025
Website: www.epiqshop.com
Support Email: support@epiqshop.com
Epiq Global Shop (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from www.epiqshop.com.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information when you use our website:
1.1 Personal Information You Provide
When you place an order, register an account, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Email address
- Shipping/billing address
- Phone number
- Payment information (processed securely by third-party providers)
1.2 Automatically Collected Information
When you browse our site, we may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the site
- Referral source (e.g., search engine, ad, direct link)
1.3 Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Personalize your browsing experience
- Understand user behavior
- Enable essential site functionality (like shopping carts and login)
You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders
- To communicate with you about your order or inquiries
- To provide customer service and support
- To improve our website and services
- To send promotional offers, newsletters, or product updates (with your consent)
- To detect and prevent fraud or misuse of our services
- To comply with legal obligations
3. How We Share Your Information
We respect your privacy. Your personal data is never sold. We may share your information with:
3.1 Service Providers
We work with third-party providers for:
- Payment processing
- Order fulfillment and shipping
- Email marketing
- Analytics and site optimization
These partners only access the data necessary to perform their services and are bound by confidentiality agreements.
3.2 Legal Requirements
We may disclose your information if required by law or if we believe it’s necessary to:
- Respond to lawful requests or legal process
- Protect the rights and safety of our users, the public, or Epiq Global Shop
4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
This includes:
- SSL (Secure Socket Layer) encryption
- Secure third-party payment gateways
- Regular security scans and updates
However, no method of online transmission or storage is 100% secure. You share information at your own risk.
5. Your Rights
Depending on your location, you may have the following rights:
5.1 Under GDPR (EU Residents):
- Right to access your data
- Right to correct inaccurate data
- Right to request deletion (“right to be forgotten”)
- Right to data portability
- Right to object to or restrict data processing
- Right to withdraw consent
To exercise these rights, contact us at support@epiqshop.com.
5.2 Under CCPA (California Residents):
- Right to know what personal information is collected
- Right to request deletion of personal information
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising these rights
To make a request, email support@epiqshop.com.
6. Email Marketing & Communications
You may opt-in to receive promotional emails from us. If you no longer wish to receive these communications:
- Click the “Unsubscribe” link at the bottom of our emails, or
- Email us at support@epiqshop.com with the subject “Unsubscribe”
We respect your preferences and will update your status promptly.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, terms, or privacy practices of those third parties. We encourage you to review their privacy policies separately.
8. Children’s Privacy
Our website is not intended for children under the age of 13 (or 16 under GDPR). We do not knowingly collect or store personal data from children. If we learn that we have collected personal information from a child, we will delete it immediately.
9. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill your orders
- Provide support or comply with legal obligations
- Improve our services
You may request deletion at any time by contacting support@epiqshop.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we do, we will update the “Effective Date” at the top of this page.
We encourage you to review this page periodically.
11. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact us:
Email: support@epiqshop.com
Website: www.epiqshop.com
Thank you for trusting Epiq Global Shop. Your privacy is our priority.